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C.N.C Programming Services Inc. was established in 1984 to provide top-quality service and support to metal fabrication customers. The company sells, installs, and provides training and support for the CAD/CAM/ERP Software by LANTEK SYSTEMS. 

We are currently looking for a hard-working and knowledgeable Technical Support Specialist (CAD/CAM/ERP Software) to join our team.

Job Duties:

The job duties are as follows:

  • Install integrate and train LANTEK CAD/CAM 2D/3D Nesting Software.

  • Install integrate and train LANTEK MES and INTEGRA Software

  • Customize software for customer's requirements.

  • Provide ongoing on-site and remote technical support for CAD/CAM/ERP Software products 

  • Investigate, document, and resolve software issues.

  • Collaborate with other technical support specialists, engineers, and contractors.

  • Provide support to the project management team.

  • Conduct technical training to both new and existing customers online or onsite at customer’s facilities.

  • Develop, maintain, and enforce standard operating procedures and guidelines.

Requirements:

Must be totally knowledgeable on the following LANTEK products:

  • EXPERT II CUT PLUS, EXPERT II PUNCH PLUS, FLEX3D TUBES, FLEX3D STEELWORKS

  • FLEX3D ADDIN IMPORTERS SW, SE, INVENTOR

  • LANTEK MES, LANTEK INTEGRA

Additional knowledge/expertise:

  • Completion of a college program or other courses in computer science, computer programming, or network administration

  • Experience with installing, integrating, and troubleshooting LANTEK software. 

  • Familiarity with Excel, C++, Crystal Reports, and SQL Server 

  • Technical judgment and problem-solving skills

  • Proficient knowledge of English (written and oral)

  • Strong communication and interpersonal skills

Compensation and Conditions:

  • Permanent, full-time position 

  • $31.00 hourly for a 40-hour workweek.

  • Occasional overtime may be required with overtime pay applicable after 44 hours of work per week. 

 

Location of Work:

155 Phyllis Avenue, Toronto, ON, M1M 1Y5.

 

Please apply by email with your resume and cover letter.